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PRISM Pro Suite Items

Member Relations

 
 

Member Portal


Members can access their information and request reservations via the Internet

Features
  • Secured log-in access at card holder level
  • Submit reservation requests including accommodations
  • Monitor membership usage (resort admission detail)
  • Review membership information
  • Review associate information
  • Review guest information
  • Review RV/Boat storage & billing
  • Review reservation history
  • Review future reservations
  • Receive reservation confirmations

Benefits
  • Reduce staff time on the phone
  • Reservations staff performs actual bookings for full operational flexibility
  • Reservations are made from the request queue where all details are available
  • Improved member interaction
  • Request is tied to a specific membership card (card holder)


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Credit-Collections


Credit and collection modules are currently under development

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Satisfaction Surveys


Scorecards for member services are currently under development

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